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JetBlue Airways Uses Onaro SANscreen to Achieve New Heights of Operational Excellence and IT Cost Containment

BOSTON, MA - July 25, 2006 - Onaro, Inc., the leader in storage service management (SSM), today announced that JetBlue Airways is using SANscreen Foundation to meet the challenges posed by the airlines rapid growth and corresponding SAN expansion.

“We are basically ripping out every major system we’ve had and replacing it with newer systems that can handle the growth of the company. In the coming year alone, we anticipate our data storage needs will grow by 50 to 70 percent,” said Glen Gambal, manager of JetBlue’s data center operations. “We wanted to know where we are now, how we could budget for anticipated growth, and how we could report where we stand more effectively.”

To support this growth, Gambal and his team used SANscreen to plan a move to a new, larger data center in Garden City, NY. SANscreen’s predictive change management functionality allowed him to pre-test and pre-plan the complex data migration steps that were required to bring over systems and data previously supported at the airlines’ two smaller regional data centers in Forest Hills, NY and Salt Lake City.

“SANscreen’s predictive change management features were very useful for our needs. Not only did we use it to monitor the setup of our environment, but we also used it to pre-plan the migrations through SRDF. SANscreen was great at showing us whether there would be any violations related to all the changes going on, as well as showing capacity of both the old and new environment as we migrated the data over to Garden City,” said Gambal.

Currently supporting 50 servers (and growing), the multi-terabyte EMC SAN housed at the company’s new Garden City data center uses an EMC Symmetrix DMX2000 to support the airlines’ most critical applications, along with a CLARiiON CX700 and a NAS-based Celerra NS700 for file-level storage needs. The current SAN uses Brocade 24000 Director switches and one Brocade blade switch capable of supporting up to 238 ports.

In addition to supporting the datacenter move, Gambal uses SANscreen to support his day to day operations. Gambal is constantly meeting with the company’s project teams to discuss roll outs of new services and expansions of existing ones.  SANscreen’s view of all the resources required to support a storage service assists Gambal in communicating the storage cost needed to address current and future project needs.

“We customized one report so that it now ties our bottom-line quotes for a project’s storage costs to our actual contracts with EMC. We can enter the project storage requirements into Onaro and SANscreen spits out what our costs will be for the additional storage capacity, switches or ports required at project rollout, as well as down the road.” 

Before having this type of data at his disposal, Gambal found much of the storage purchased to address the needs of a new project often ended up sitting idle, for use “just in case” of an anticipated growth spike. Now, SANscreen offers a more proactive way to track and manage the growth of the environment.  This often leads to significant savings in storage acquisition costs. According to Gambal, prior estimates for a project’s ‘need-to-have’ storage capacity tend to become more conservative, especially when the project team is armed with SANscreen data that demonstrates the actual growth profile for a given application.

“A tool like SANscreen comes in very effectively for us. We have no doubt it will help us come up with a lot of creative ways to control our costs and plan accordingly for the kind of growth coming our way,” concluded Gambal.

“JetBlue has astutely recognized the importance of arming its storage team with information that supports proactive planning for capacity requirements, cost savings, well-managed consolidation projects, and more,” said Doug McNary, president and CEO, Onaro, Inc.  “SANscreen is the only product on the market that enables businesses to improve current IT operations and manage a rapidly changing storage infrastructure by providing a service-centric view of the environment.” 

About Onaro, Inc.
Onaro is the leader in storage service management (SSM) enabling enterprises to increase service quality, return on storage, and compliance by managing storage as a service. Unlike traditional SRM applications which are device centric, Onaro provides a clear service view into a SAN’s access paths, redundancy, replication and performance. SANscreen is being used by the world’s largest companies in banking, retail, entertainment, data communications and wireless telecom. A partial customer list includes AOL, CareGroup Healthcare System, Countrywide Financial Corporation, JetBlue Airways, Priority Healthcare, State Street Global Advisors, and Wyeth Pharmaceuticals. For more information, please visit www.onaro.com.