Service Insight takes device-level information and transforms it to a service view of the environment – providing global visibility into the storage environment. For each host or application, SANscreen reports on the storage services delivered to that application. These services are defined as:
- Capacity assigned to the application
- Access paths the application uses to get to the capacity
- Recoverability of the application in the event of source volume failure
- Performance of the storage environment
For many organizations, Service Insight provides the first real-time, global view of the exact services their SAN is delivering to an application.