The challenge to delivering storage services lies in the fact that while IT’s customers are requesting service, IT’s view of the storage environment is device-centric. Switches, hosts and arrays all have their own configuration elements that can be managed through storage resource management (SRM) applications. But these elements alone do not create a storage service.
Storage services are actually created through a combination of devices and the interdependencies among them. No single device or combination of devices can provide a service-centric view. A gap exists between what IT must deliver and the tools they have for delivery.
SANscreen fills the gap and provides a service view of storage.
