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Solutions > ITIL and ITSM

Onaro’s SANscreen maps to the IT Infrastructure Library (ITIL) in order to produce high-quality, enterprise Storage Area Networks (SANs). Increasing numbers of organizations are adopting ITIL as the standard framework for improving the quality of both the IT infrastructure and IT processes in order to achieve important business goals.

Fortune 1000 companies and top industry analysts maintain that SANscreen is the only solution that enables all aspects of ITIL business improvements relating to SAN environments. Using no agents and operating out-of-band, the non-invasive SANscreen solution manages SAN changes and growth to attain high SAN stability and application availability.

Onaro’s Sanscreen helps IT organizations optimize services and control costs throughout the service life cycle by:  

• Predicting the impact of planned changes across an entire SAN before implementation

• Continuously monitoring and validating the health of SANs

• Improving and coordinating communication among dispersed groups responsible for changes - eliminating finger pointing
• Recording each and every SAN change for both problem analysis and audit reports required for regulatory compliance and continuous improvement planning

Next Steps:

• View archived webex: Enterprise Strategy Group - Understanding ITIL

• Read White Paper: Understanding ITIL and ITSM

• Read how Pinellas County paired ITIL with SANscreen to achieve high quality IT services & support
• Read about attaining ITIL quality SANs with SANscreen